GDPR

CSM SIA will comply with the GDPR when it becomes enforceable on May 25, 2018.

Data Protection Officer: customerservice@copperstatemodels.com

Your Data

We retain and process your personally data in order to provide you with an online ordering service.

The personally identifiable data we hold on our system; Name, Billing Address, Delivery Address, Telephone Number, Email Address, Last IP Address.

All data relating to card payments is processed by our payment provider - Paypal.

No third-party all be given access to your personal data. Your email address and mobile phone number may be given to Latvijas Pasts (Latvian Postal Service)

Data Retention

We are required under Latvian Tax Law to retain a record of all sales for a minimum of 5 years.

Data Security

Your login and passwords are secured using hashing algorithm

The servers that we are using utilise a modern Linux-based operating system that is maintained with the latest available security patches and updates.

Your Rights

If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our DPO who will investigate the matter.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact by post at CSM SIA, Cesvaines 4, Riga, LV-1073, Latvia or email : customerservice@copperstatemodels.com